JournalX, Inc. ("JournalX", "we", "us", or "our") operates the JournalX website and service (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service, as well as the choices you have associated with that information.
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Information
While using our Service, we may ask you to provide us with certain personally identifiable information ("Personal Information") that can be used to contact or identify you. This includes:
- Email address
- First name and last name
Financial Data
When you choose to connect your brokerage account, we collect trading data such as trade history, positions, and account balances ("Financial Data"). We do not execute trades. This data is used solely to provide the analytics and journaling features of the Service.
Usage Data & Analytics
We may collect information on how the Service is accessed and used ("Usage Data"). Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data. We use third-party services for this purpose:
- PostHog: To track and report website traffic.
Payment Information
To process subscriptions, we use a third-party payment processor, Stripe. We do not store or collect your payment card details. That information is provided directly to Stripe, whose use of your personal information is governed by their Privacy Policy.
2. Broker Credentials
To sync your Financial Data, you must provide your brokerage account credentials ("Broker Credentials").
Security
We take the security of your Broker Credentials very seriously. We encrypt this information both in transit and at rest using industry-standard security measures.
Purpose
Your Broker Credentials are used solely to establish a read-only connection with your brokerage account to retrieve your Financial Data.
3. Use of Data
JournalX, Inc. uses the collected data for various purposes:
- To provide and maintain our Service
- To manage your account and subscription
- To notify you about changes to our Service
- To provide customer support
- To monitor the usage of our Service to ensure stability and security
- To analyze information so that we can improve the Service
4. Data Retention and Deletion
We will retain your Personal Information and Financial Data only for as long as is necessary for the purposes set out in this Privacy Policy, or until you delete your account.
When you delete your account, we will permanently delete all of your Personal Information, Financial Data, and Broker Credentials from our systems within a reasonable timeframe. Some data may be retained in our backups for a limited period before being permanently erased.
5. Disclosure of Data
We will not rent or sell your information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill the purposes outlined in this policy (e.g., payment processing with Stripe, analytics with PostHog).
We may disclose your personal data in the good-faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of JournalX, Inc., or to protect the personal safety of users of the Service or the public.
6. Security of Data
The security of your data is important to us. We use encryption and other security best practices to protect your information both online and offline. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.
8. Your Data Protection Rights
You have the right to access, update, or delete the information we have on you. You can exercise these rights at any time through your account settings or by contacting us directly.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@journalx.io.